1.What sets off - the - shelf awards apart from bespoke ones?

Bespoke Awards Bespoke awards are meticulously designed and crafted with your specific requirements in mind. They are the epitome of uniqueness, tailored to seamlessly align with your brand identity and financial parameters. Every aspect, from the initial concept to the final finish, is custom - made, resulting in an award that is truly one - of - a - kind. Off - the - Shelf Awards On the other hand, off - the - shelf awards are generally more straightforward in design. Their production process is expedited, allowing for a quicker turnaround time. This efficiency also contributes to a more cost - effective option. While these awards can be customised to some extent, the scope of customisation is more restricted compared to bespoke awards.

2.How much does the custom award cost?

We know that every awards event has a budget. Our team's goal is to create great designs, brands, and within your price range. The cost of customizing rewards depends on several factors: Materials: Different materials have different prices. Parts: More parts means higher costs. Complexity: Complex designs require more time and skill, which increases the price. Size: Larger awards require more materials and time to make. Production processes: Operations such as cutting, machining and electroplating increase costs. Decoration and personalization: Engraving and printing affect the price. Assembly, cleaning, packaging: the labor involved in these steps is also a cost factor. Our product managers will provide the expertise to help customers obtain high quality products that fit your budget according to your requirements

3.What format should l supply my logos and winner text in?

When preparing materials for your custom award, it's crucial to understand the proper formats for logos and winner text. Logo and Artwork Format Please provide your logo or any accompanying artwork in a Vector format, such as PDF AI STL EPS STEP files like these. If you don't have the design files, you can also send us pictures. Our designers will create vector files based on them. Vector - based files are ideal because they allow us to scale the image up or down without losing quality. This ensures that your logo remains sharp, clear, and legible, no matter the size on the award. It also gives our design team maximum flexibility during the award - design process, guaranteeing the highest - quality final product. Usually, your company's design or marketing department can supply vector - format artwork. Winner Text Submission For the winner text, please send it as a Word document or include it in the body of your email. Format the text exactly as you want it to appear on the award. Before any engraving takes place, you will receive a comprehensive set of proofs for your review and approval. We take great care to ensure that no work is finalized until we have your written consent.

4.What's the ordering process?

Custom your award is a very simple process. You can quickly and easily get in touch with us directly by clicking on the WhatsApp +86 15889576371 button on our website, or by filling in the form to submit, even if your company does not allow instant messaging, you can email us at levi@mcartawards.com

5.How long will it take to get my award?

Usually the ready-made product production period is 1-2 days, the customized product production period is 10-20 days, considering that we ship in China, it takes 3-7 days by air, and may take 25-45 days by sea

常问问题

Q: 8. Sample order

Yes, we welcome orders as samples. In some cases, ready-made samples are provided free of charge and the customer is only responsible for shipping costs. Ordering samples allows you to evaluate the quality and design of our products before placing a large order.

Q: 10.How creative can we be when designing our bespoke award?

When it comes to crafting your one - of - a - kind award at MC ART AWARDS, wellspring of creativity knows no bounds! We're all about pushing the envelope and turning your wildest ideas into tangible, stunning awards.

Curious about the MC Arts Awards? Eager to learn more about designing and manufacturing our custom awards? Here, we have compiled a list of frequently asked questions to address your queries.

If you don't find answers to specific questions on this page, don't worry. Simply contact us and our team will be more than happy to assist you. If you can’t see your question, just get in touch, we’re here to help.

家 > 关于我们 > 常问问题

常见问题

1.现成奖项 - 特点 - 定制的奖项有何区别？?

定制奖项

定制奖项是精心设计和精心制作的，并考虑到您的特定要求. 他们是独特的缩影, 根据您的品牌标识和财务参数无缝量身定制. 各个方面, 从最初的概念到最后的概念, 是自定义 – 制成, 导致一个真正的奖项 – 的 – 一个 – 种类.

现货奖项 – 特点 – 快速定制

另一方面, 现成奖项 – 特点 – 通常在生成方面更为简单. 他们的生产过程加快, 通常只需要1-2天. 这种选择也有助于节省成本 – 以及时间. 这些奖项可以只能刻字以及印刷logo，基本不能改变尺寸形状, 与定制奖项相比，定制灵活度比较受限，当然具体还需要看使用什么材质.

2.定制奖杯奖牌需要多少钱?

我们知道每个奖项都有预算. 我们团队的目标是创建出色的设计, 品牌, 在您的价格范围内.

定制奖励的成本取决于几个因素:

材料: 不同的材料的价格不同.

部分: 更多零件意味着更高的成本.

复杂: 复杂的设计需要更多的时间和技巧, 这增加了价格.

尺寸: 较大的奖项需要更多的材料和时间来制作.

生产过程: 诸如切割之类的操作, 加工和电镀增加成本.

装饰和个性化: 雕刻和印刷会影响价格.

集会, 打扫, 包装: 这些步骤所涉及的劳动也是成本因素.

我们的产品经理将提供专业知识，以帮助客户获得根据您的要求适合您预算的高质量产品

3.我应该以什么格式提供我的徽标和获奖文本?

为您的自定义奖准备材料时, 了解徽标和赢家文本的适当格式至关重要.

徽标和艺术品格式

请以矢量格式提供您的徽标或任何随附的艺术品, 例如PDF AI STL EPS类似的步骤文件. 如果您没有设计文件, 您也可以向我们发送图片. 我们的设计师将基于它们创建向量文件. 向量 – 基于文件是理想的，因为它们允许我们在不失去质量的情况下向上或向下扩展图像. 这样可以确保您的徽标保持清晰, 清除, 和清晰, 无论奖励的大小如何. 它还为我们的设计团队提供了最大的灵活性 – 设计过程, 保证最高 – 质量最终产品. 通常, 贵公司的设计或市场部可以提供向量 – 格式艺术品.

获奖者文本提交

对于获胜者文字, 请将其作为Word文档发送或将其包含在您的电子邮件正文中. 将文本完全按照您想要出现在奖项中的格式化. 在发生任何雕刻之前, 您将收到一套全面的证明，以供您审核和批准. 我们非常注意确保在我们获得书面同意之前，没有完成任何工作.

4.订购过程是什么?

定制您的奖项是一个非常简单的过程. 您可以通过单击即可快速，轻松地与我们联系 WhatsApp +86 15889576371 我们网站上的按钮, 或填写表格提交的表格, 即使您的公司不允许即时消息传递, 您可以通过电子邮件发送给我们 [email protected]

5.定制周期是多久?

通常，现成产品生产期是 1-2 天, 定制的产品生产期为 10-20 天, 考虑到我们在中国运输, 它需要 3-7 空运需要3-7天, 并可能采取 25-45 海运可能需要20-35天

6. Terms of payment

We need a 50% down payment to start production. The remaining 50% is paid before delivery. Acceptable payment methods include wire transfer (TT) and guaranteed payment through third-party platforms. Sample fees can be paid through Western Union and paypal, and this payment structure allows us to start production quickly and secure the resources you need for your order.

We understand your concern about the 50% advance. In order to solve this problem, we will sign an electronic signature contract with full legal force before production. We will provide samples for your approval when the bulk starts. The subsequent production will be carried out according to the production process of the sample. Our prepayment requirements are standard practice as we need to procure raw materials, set up production lines, and allocate other resources to meet your order requirements accurately and in a timely manner.

7. Quality control of batch orders

All our production lines are integrated with an ERP quality management system. Our employees strictly follow the standards defined by the system in the production process to ensure product consistency. Every product is 100% inspected before packing. 此外, our Quality control (QC) team conducts sampling inspections prior to shipment. All products are shipped according to our factory 2134 standard packaging to ensure safe transportation and complete goods.

8. Sample order

是的, we welcome orders as samples. In some cases, ready-made samples are provided free of charge and the customer is only responsible for shipping costs. Ordering samples allows you to evaluate the quality and design of our products before placing a large order.

9. After-sales guarantee

If you receive defective or substandard products, rest assured that we have a comprehensive after-sales service process. First of all, please inform our customer after-sales team of the problem in time and provide relevant details. They will get back to you quickly and thoroughly understand the problem. We will then ask you to provide details such as photos, descriptions or any other relevant evidence of product quality issues. Depending on the severity of the problem, we will provide solutions in accordance with the terms of the contract and the quality assurance policy. This may include offering a refund, arranging a product repair, or sending a replacement. Our goal is to ensure that you are completely satisfied with our products and services, and we are committed to resolving any issues and facilitating long-term cooperation.

10.How creative can we be when designing our bespoke award?

When it comes to crafting your one – 的 – 一个 – kind award at MC ART AWARDS, wellspring of creativity knows no bounds! We’re all about pushing the envelope and turning your wildest ideas into tangible, stunning awards.

11.Does your prize come in a presentation box?

We provide regular gift boxes free of charge, but if you would like your box to be specially custom and printed with your logo, we can use our supply chain to order a special presentation box for your prize for an additional fee.

12.Is there any discount for mass custom?

是的, based on your bulk order, we can offer a step discount, because the awards are personalized, so we need to understand your specific needs before giving the final discount price

13.You ship from China, so can you help us solve the product transportation problem?

We will choose the most economical and affordable way of transportation according to your specific needs, ensuring the safety of product transportation without delay so that you can receive the award smoothly.